Conditions for Site use
THE FINN & BRIT WEBSITE - www.finnandbrit.com
Through using this Site you are acknowledging and agreeing to
be bound by the following terms and conditions.
Hub 7 Ltd
T/A Finn & Brit
Registered address: Burlington House, Old Christchurch Road,
Bournemouth, Dorset BH1 2HZ, United Kingdom
Office address: Unit 1 Kenneth Way, Wilstead Industrial Estate,
Wilstead, Bedford MK45 3PD, United Kingdom
Office hours: 9:00am - 5:30pm Monday to Friday, excluding public
Tel: 02380 011637
Hub 7 Ltd: Registered in England & Wales, Company Reg. 8521306,
VAT No. 162667100
1 Site Use
1.1 By accessing this Site you agree to be bound by these terms
and conditions and all other applicable laws. If you do not
agree to be bound by these terms and conditions, please leave
1.2 These terms and conditions:
1.2.1 Apply to you upon your entering this Site.
1.2.2 May be changed or terminated by Finn & Brit without
notice, for any reason and at any time. You agree that Finn
& Brit has no obligation to inform you of these changes
and that it is your responsibility to establish whether the
terms and conditions have been changed. If you disagree with
any changes then you must stop using the Finn & Brit site
1.3 The provisions in these terms and conditions relating to
disclaimer, copyright, trademark, limitation of liability, indemnity,
hypertext links, severance and law & jurisdiction shall
survive any termination.
2.1 This Site and its materials, products and services within
this Site are provided purely on an "as is" and "as
2.2 To the full extent permitted at law Finn & Brit and/or
Hub 7 Ltd make no (and expressly disclaims all) representations
or warranties, express or implied in respect of this Site or
its contents or the contents, advice and opinions of any Hypertext
Link or third party contributor to this Site, including, but
not limited to, implied warranties as to quality, accuracy,
adequacy, usefulness, timeliness, reliability, merchantability
and fitness for a particular purpose and non infringement of
the contents of this Site or any goods or services purchased
or obtained or any transactions entered into by you through
2.3 Finn & Brit and/or Hub 7 Ltd do not represent or warrant
that the material nor any of the functions found within this
Site or the contents of any hypertext link or any comments,
advice or opinions added by any third party contributor to this
Site will be uninterrupted, accurate, complete or that current
defects shall be amended, or that this Site or the server that
makes the Site available are free of viruses, trojans or other
3.1 You agree that all copyright and other intellectual property
rights in the material or content of this Site shall remain
at all times vested purely in Finn & Brit / Hub 7 Ltd or
3.2 You agree that the content of this Site is made available
for you in your personal capacity and solely for your personal
use. You agree that this Site will not be used for any commercial
use. You agree that you may only download the content of this
Site onto one computer hard drive, but not for commercial use,
and that any other use of the content of the Site is strictly
prohibited without written consent from Finn & Brit.
3.3 You agree that you will neither solely or jointly with or
on behalf of any other third party directly or indirectly copy,
reproduce, transmit, distribute, publish, display, or commercially
exploit the content of this Site.
The logos and service marks used and displayed on this Site
are, unless otherwise specified, the logos of Finn & Brit.
No rights are granted to use any of them without the written
permission of Finn & Brit or Hub 7 Ltd.
5 Liability Limitation
5.1 Finn & Brit / Hub 7 Ltd shall not held be liable in
negligence, contract, tort, statutory duty or in any other way
for any of the following:
5.1.1 Any loss or damage caused of whatever nature arising directly
or indirectly from or in any way related with the Site, or through
your participation in any activities purchased/received via
Finn & Brit / Hub 7 Ltd, or
5.1.2 Your reliance or use of any information or material obtained
either directly or indirectly from the use of this Site, or
5.1.3 Any other consequential or pecuniary loss in any way related
to the use of this Site.
5.2 Condition 5.1 shall apply even if Finn & Brit / Hub
7 Ltd have been advised of the possibility of such loss or damage.
5.3 You agree that it is your sole responsibility to evaluate
any goods or services offered by this Site.
5.4 Finn & Brit / Hub 7 Ltd is unable and therefore does
not make any representations or warranties as to the security
of information that you pass to any third parties as a result
of using this Site either directly or indirectly.
6 Notices Served
6.1 Finn & Brit / Hub 7 Ltd may serve notice upon you by
any of the following means:
6.1.2 A general notice posted on this Site
6.1.3 Notice in writing delivered by mail to the address with
which you have provided us.
7.1 Finn & Brit / Hub 7 Ltd may provide a link from its
own Site to other web sites. Finn & Brit / Hub 7 Ltd may
also direct emails to persons chosen by you, however you acknowledge
& agree that Finn & Brit / Hub 7 Ltd has no control
over these emails or Hypertext Links (or any other third party
link) and that you use these links or forwarding mechanisms
entirely at your own risk.
7.2 You acknowledge & agree that Finn & Brit / Hub 7
Ltd will not be held responsible or liable for the content or
any policies of any Hypertext Links (or any other third party
link) as mentioned in 7.1 above.
You agree to keep Finn & Brit / Hub 7 Ltd indemnified against
all actions, claims, costs, expenses (including all legal costs)
and damages brought against or suffered by Finn & Brit /
Hub 7 Ltd arising out of any breach of these terms and conditions
or any activity relating to your use of the Site (including
negligent or wrongful conduct) by you or any other person accessing
the Site using your name or any other name with which you have
supplied to Finn & Brit / Hub 7 Ltd.
9 Law & Jurisdiction
These terms and conditions shall be governed by and construed
in all respects in accordance with English law and the parties
irrevocably agree that the courts of England and Wales shall
have exclusive jurisdiction in respect of any dispute, suit,
action, arbitration or proceedings which may arise out of or
in connection with these terms and conditions provided that
Finn & Brit / Hub 7 Ltd has the right at it's sole discretion
to commence and pursue proceedings in any other jurisdiction
or jurisdictions whether concurrently or not.
If any of these terms and conditions shall in whole or in part
be held to any extent to be illegal or unenforceable under any
enactment or rule of law such provision shall to the extent
required be severed from the terms and conditions and rendered
ineffective as far as possible without modifying the remaining
provisions of this agreement and shall not in any way affect
any other circumstances or the validity or enforcement of these
terms and conditions.
11.1 UK Orders are dispatched via Royal Mail First Delivery
11.1.1 Once an Order has been dispatched it cannot be cancelled.
11.2 If a customer's order is returned to us undelivered, we
will be happy to arrange redelivery, however the return shipping
costs and redelivery costs will be the buyer's responsibility.
If the customer wishes to cancel their order once it has been
returned to us, we will be happy to issue a refund if the order
is cancelled within 30 days of the order date, however the actual
postage costs and any return postage costs will be deducted
from the total.
11.2.1 If a customer fails to collect or fails to arrange a
re-delivery date for a parcel which Royal Mail or a Courier
has attempted to deliver within 7 days of the original delivery
attempt, the parcel will be returned to Finn & Brit. Finn
& Brit / Hub 7 Ltd are happy to resend the order after it
has been returned to us, however because Royal Mail have attempted
delivery we are unfortunately unable to resend your parcel free
of charge. The original postage and packaging charges (or £1.99
for UK orders) will apply and need to be paid in advance by
the customer before a returned order can be resent.
11.2.2 If a customer wishes to cancel an order that has been
returned to Finn & Brit due to a failed delivery attempt,
Finn & Brit / Hub 7 Ltd reserves the right to charge the
customer a warehouse return and re-stocking fee of £2.00.
The original delivery charges are not refundable.
11.3. Orders will be sent to the delivery address the customer
has provided when placing the order. If a customer has provided
us with incorrect or incomplete delivery details during the
checkout process and the order is returned to us undelivered,
full return and redelivery costs will be charged to the customer.
11.3.1. If a customer has provided us with incorrect or incomplete
delivery details during the checkout process and the order is
delayed during transit or lost, Finn & Brit / Hub 7 Ltd
will not be held liable and no refund or replacement will be
issued to the customer. The customer should contact the carrier
directly to resolve any issues.
11.4. Orders will normally be dispatched on the same day they
are received, provided they have been placed - and have been
received by us - before 3:00pm Monday-Friday excluding public
holidays. Orders will only be processed and dispatched once
we have received full payment for the goods. Orders are sent
via Royal Mail 1st Class Post and normally delivered to the
customer within 1-5 working days of posting (applies to UK customers
only), not including weekends or public holidays, unless otherwise
stated in our Store Guide.
11.5. We regret that we cannot be held liable for delays in
shipping caused by the courier/carrier.
11.5.1 Once an order has been dispatched, we are unable to control
the delivery time, therefore any special requests to receive
an order by a certain date must be made PRIOR to placing an
order to avoid disappointment.
11.5.2 Only orders that have not been delivered within 15 working
days of posting, can be declared as "missing" or "lost".
If your order is declared as "missing" or "lost"
by Royal Mail, we will be re-sending your order as soon as we
have received confirmation of this from Royal Mail. Orders cannot
be re-sent until we have had confirmation from Royal Mail that
your parcel is "missing" or "lost". Refunds
will not be issued until we have received confirmation or compensation
from Royal Mail.
11.6 All orders must be received by us before 3:00pm Mon-Fri
in order to ensure same day dispatch. European/International
customers must choose the European/International shipping option
during checkout. Failure to select & pay the correct postage
will delay the processing and dispatch of your order.
11.7 If an order has been signed for, it will be deemed as delivered
and the customer will need to contact their local Royal Mail
delivery office or Yodel/DHL directly for any disputes.
12. Returns & Cancellations
12.1 An Order cannot be cancelled once it has been dispatched.
12.2 In order to receive a refund or exchange, products must
be returned to Finn & Brit / Hub 7 Ltd within 14 days of
delivery. Delivery date is deemed as no later than 5 days after
dispatch. Items must be returned unopened and unused - all product
packaging must still be in its original sealed state and intact
- and when a Multibuy is purchased, all items must be returned
together and no part-refund or exchange is available.
12.2.1 Only items purchased from the Finn & Brit Website
can be returned to Finn & Brit.
12.3 If you would like to return your order, you must contact
us at info(at)finnandbrit.com prior to returning any items to
receive full return instructions, return reference number and
correct return delivery address. Failure to follow these instructions
will result in no refund being given, and we reserve the right
to charge a returns administration and handling fee of £2.00.
12.3.1 If you feel you have received a faulty or damaged item,
you must contact us at info(at)finnandbrit.com with full details
of the fault or damage, photographic proof may also be required.
Finn & Brit will replace or refund any items deemed as faulty
or damaged. Damaged or faulty items must be returned to Finn
& Brit before an exchange or refund can be issued. All returns
are fully investigated and inspected and should Finn & Brit
deem any items as not faulty a replacement or refund cannot
be issued and the original item will be returned to the customer.
No refund or exchange can be issued without the faulty or damaged
item first being returned to Finn & Brit.
12.3.2 If a customer wishes to return and exchange an item,
postage charges will apply to the new item being sent out. Exchange
items cannot be sent out free of charge.
12.4 Postage costs are not refundable, and return postage is
the customer's responsibility, unless the product is deemed
12.5 To ensure the safe delivery of any returns, we recommend
the customer uses a recorded delivery service and retains the
proof of postage. Your parcel is your responsibility until it
reaches us. We cannot accept liability for goods that get lost
or damaged in transit back to us.
12.6 Should a customer wish to cancel any order after making
payment, cancellation can only be made via our standard refund
process. If a customer cancels their order with their card provider
rather than following our refund policy, the customer will be
liable to pay Finn & Brit / Hub 7 Ltd any fees that the
card provider charges Finn & Brit / Hub 7 Ltd, and an administration
fee of £15.00. No fees are charged when the standard refund
policy is adhered to. Finn & Brit / Hub 7 Ltd takes chargebacks
very seriously and where necessary will prosecute offending
parties without hesitation.
12.7 We reserve the right not to refund items returned to us
outside the terms of our Returns Policy. Such items may be returned
to the customer at the customer's expense. The customer will
be notified of the applicable charges. If the customer sends
the item back to us again or refuses to accept delivery, this
will be deemed to be irreversible authority for us to dispose
of the customer's goods without further notice. Disposal will
not constitute any admission on our part that we have failed
in any way to honour our obligations to the customer in full
and will not constitute any unlawful action against the goods.
13. Promotional Codes
13.1 Any promotional code or offer code cannot be used in conjunction
with any other promotion, past or present. Only one code can
be used per transaction.
13.2 If a promotional code is not entered or spelled correctly
during checkout, no discount can be applied to the order and
no complimentary product can be added to an order after it has
been placed. A promotional item cannot be sent separately or
added to an order that has been placed without correctly entering
the code. If an item is not showing in the shopping cart and
order confirmation email it cannot be dispatched.
We take the privacy of your personal information very seriously
and will use your information only in accordance with all applicable
UK Data Protection legislation. We will not sell or rent your
personally identifiable information or a list of our customers
to third parties. Your card details will be handled securely
to ensure confidentiality. All card details are encrypted and
not stored in our system.